Service for lasting availability
An intralogistics system has to perform every single day. That is why our role does not end once the installation has been commissioned. With Lifecycle Performance Service, VTS supports your installation throughout its entire service life. From planned maintenance and spare parts to remote support and modifications to existing systems, even when the installation was not built by VTS.
24/7 Lifecycle Performance Service
A disruption in your logistics process has an immediate impact on your operation. That is why VTS provides support focused on achieving the highest possible system availability. Our service organisation is available 24/7 whenever support is needed.
Maintenance contracts and spare parts
Good maintenance helps prevent unexpected downtime and keeps the installation reliable. With a maintenance contract, inspections and maintenance can be carried out on a planned basis. We also look at the spare parts required, so we can act quickly when a component needs to be replaced. We carry out this maintenance on installations from other suppliers as well.
Retrofit
An intralogistics installation does not always need to be replaced entirely when processes or technology change.
With a retrofit, existing systems can be modified, expanded or technically upgraded, so the installation continues to meet the requirements of your operation. VTS also does this brand-independently, on installations from other suppliers.
Remote support
Not every malfunction or technical question requires a service engineer on site right away.
With remote support, our specialists can assist with analysis and troubleshooting from a distance. This makes it faster to determine what is needed to get the system performing optimally again.
TPM as our approach
Total Productive Maintenance forms the basis of how VTS approaches maintenance and availability: not just stepping in when something breaks down, but making maintenance a structural part of the installation’s lifecycle.
